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Pharmacy Quality Commitment Program (CQI)

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An electronic tool designed to help community pharmacies comply with Florida CQI Regulations

Pharmacy Quality Commitment was developed for the purpose of providing risk management services to pharmacists. The core philosophy of Pharmacy Quality Commitment is that pharmacists will participate as team members in an organized effort to evaluate past failures of quality, and commit to policies that have been developed to prevent future failures of quality, thus experiencing a reduction in the incidence of error in their practices.

The Quality Manager: If You Can't Measure It, You Can't Manage It

In less than 5 minutes per day, the Quality Manager allows you to track errors and "successes" according to the day of the week, type of error, name of drug and where the errors most often occur. The Quality ManagerSM review process leads to productive staff meetings that focus on discussions about the process of error reduction, rather than placing blame. Knowing what went wrong and where the problem lies makes it easier to adjust workflow to prevent such errors from happening again.

The Sentinel System: Spend More Time With Your Patients And Less Time Correcting Errors

The Sentinel System is a pharmacy workflow system and error reduction program that incorporates 20 "Best Practices." While it is inevitable that some mistakes will still be made, this program will reduce the number of medication errors.

Purchasing Information

Pharmacy Quality Commitment Program
First year fee ------------------- $350
Annual Renewal -------------- $250 (Call the FPA Office for the Renewal Promotion Code)

You Receive:

Sentinel System

  • Practice Guidelines Manual
  • Implementation Guide and Toolkit
  • CD-ROM, internet and print training program
  • Best Practices training cards
  • Annual upgrades

Quality Manager

  • Online technical support for your Quality Manager setup
  • Online technical support for preparing Quality Management Tools
  • Annual upgrades

For pharmacies that already have a quality improvement workflow system, the Quality Manager can be purchased separately. For more information call (850) 222-2400 or e-mail

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610 North Adams Street
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Ph: (850) 222-2400

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